Ordering FAQs

Let’s chat through a few things.

GENERAL

Who is RevolutionWear?
RevolutionWear, Inc. combines innovative design with technology to create radically different, superior products for global distribution. It is FRIGO’s parent company. RevolutionWear, Inc. was founded in Sweden in 2007, and incorporated in the United States in 2010.

What is FRIGO and where did the FRIGO name come from?
FRIGO is RevolutionWear’s line of men’s underwear designed to offer maximum comfort, support and moisture-control. In Latin, “frigo” means “dry and cool”.

Why is FRIGO a patented product and what makes FRIGO® so special?
RevolutionWear patented the FRIGO Zone, which is the first ever pouch system that couples specially engineered support with unique cooling properties for optimal comfort. The FRIGO Zone comprises a netted pouch and the proprietary FRIGO soft lock adjustment system. Made with technical fabrics, the pouch adjusts from both ends to ensure optimal comfort, and provides unparalleled support. In addition, the pouch uniquely features a specially designed cooling barrier with comfort fabrics. As for the soft lock adjustment enables an individualized fit, and more control over the position of the crotch.

Who is FRIGO for?
FRIGO was developed for physically active men looking for optimal comfort, support and breathability in their underwear. Men can wear FRIGO to work, at home, and during athletic activities. Many also choose to wear FRIGO when traveling to ensure optimal comfort.

Does FRIGO help improve performance when playing sports?
FRIGO sets a new standard for stability and comfort, whether during everyday activities or when playing sports. The advantage of FRIGO when engaging in any type of physical activity is that the pouch provides increased protection and stability.

What went into the development of FRIGO?
After patenting the FRIGO Zone, RevolutionWear, Inc. decided to collaborate with Progressive Sports ltd. to help further improve on its initial design, and to engineer the world’s most comfortable and performing underwear. Progressive Sports ltd. (progressivesports.co.uk) operates from the Sports Technology Institute at Loughborough University in the UK, providing a comprehensive range of research-led product development services to major sports brands. The result of this collaborative effort is RevolutionWear’s first product: FRIGO No 1

Is FRIGO backed by any scientific data that shows benefits to the men’s body?
FRIGO was developed with leading sports labs to create a revolutionary new product line. It is designed to eliminate the annoyances that men have with their current underwear, including discomfort and lack of support. FRIGO appeals to physically active men looking for optimal comfort, support and breathability in their underwear throughout the day.

How does the FRIGO Zone work?
Getting set up is fast and easy, and you only have to do it once. And at the end of the day, being dry and cool – without the jock itch – is worth it. For the most comfortable fit:

  1. Pull on your FRIGO underwear and place your package into the interior netted pouch.
  2. On one side of the pouch, unfasten the elastic cord from the button that is holding it.
  3. Refasten the button in a hole further down the cord for more active support, or in the other direction for more gentle cradling.
  4. Move both buttons the same number of holes to ensure a balanced fit.
  5. Once you’ve found your perfect fit, there is no need for future adjustments.

UNDERWEAR

How do I know what size is right for me?
Use the following chart as a guide for buying FRIGO underwear.

SIZE:

Small

Medium

Large

XL

2XL

INCH:

28-31

32-34

35-37

38-40

41-43

CM:

71-77

78-87

88-95

96-103

103-109


HOW TO BUY

Is FRIGO sold in stores?
Yes! Please click here for current listing of retailers worldwide.

Can you notify me when new products or special promotions become available?
Absolutely! Please fill out the email sign-up form to be in the know for product updates, sales and other promotions. You may opt-out of our email system at any time.

Is my internet order secure?
Your FRIGO men’s underwear internet order is secure. Transactions are completed on a secure server. Secure Socket Layer (SSL) encryption is used for every transaction.

Do you ship internationally?
We ship within the United States. See our list of international retail partners here.

What are my payment options?
We accept PayPal and all major credit cards.

Will my credit card be charged immediately when I place my order?
A pre-authorization will be placed on your credit card when you place your order. Your credit card will be charged when your order ships.

How do I change or cancel an order?
We can make changes to your order until it has been shipped. If you wish to change or cancel your order, please contact Customer Service:

Email: info@revolutionwear.com

What is your Return Policy?
If for any reason you are not completely satisfied with the FRIGO men’s underwear purchased from us, you may return it within 30 days of the original purchase date for a full refund, less any shipping costs.

For returned items, when will my credit card be refunded?
Upon receipt of your returned FRIGO men’s underwear item(s), the credit card that you used to make the purchase from us will be credited.

What is your Privacy Policy?
Click here to view our privacy policy.

How do I contact you?
Email: info@revolutionwear.com

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